Guests will have access to information on the app three to five days prior to check-in. Reservation must be paid in full, and contract must be e-signed prior to this information becoming available.
We want all vacationers to feel confident about booking their next vacation with VTrips. We collect a low deposit at the time of booking (for reservations made more than 30 days before arrival) and our automatic payment system ensures you won’t miss a payment date.
Please see below for the various options for our cancellation policy*:
- 30 Days or More Before Check-in: If we are notified of your intent to cancel 30 days or more before your check-in date, you will receive a refund minus our service fee, travel insurance, and taxes.
- 15-29 Days Before Check-in: If we are notified of your intent to cancel 15-29 days before your check-in date, you will receive a refund minus the service fee, travel insurance, taxes, and 50% of the total reservation rent.
- 14 Days or Less Before Check-in: If we are notified of your intent to cancel 14 days or less before your check-in date, there will be no refunds issued.
In addition, bookings are also fast, secure, and contact-free. Book direct online from the comfort of your home or on the phone with our Guest Services team.
We highly recommend the purchase of travelers insurance for your reservation that will cover you for unforeseen events like flight delays, road closures, natural disaster evacuations, medical emergencies, loss of job, etc.*This cancellation policy does not apply to long-term reservations 28 days or more